About us

Unlike other call centers, at IBS we cover a wide expanse of the service spectrum, proficiently.


Business Process Outsourcing

Our key business which includes inbound calling processes with contact centers at Delhi, Hyderabad along with fulfillment offices in Bangalore.


Customer Relationship Management

Whether its B2B or B2C, IBS specializes in relationship programs. The strategic role of relationship management consulting and servicing takes place across all the offices.

Software Solutions & Services

Software Solutions & Services

Technology capabilities have been instilled within the IBS ecosystem. We develop CRM ERP’s for clients like DLF Homes, JCB, Citibank and Pedigree. We run their CRM initiative on the platform designed and developed in-house.

Industry Specific Solutions

Industry Specific Solutions

Whether your industry is small scale or large, IBS gives you the perfect customer-centric solution suite to match your needs.

  • Automobile
  • Banking & Finance
  • Real Estate
  • Telecom
  • Earth Moving Equipment’s
  • FMCG
  • NGO